Data Protection

Jayabaj's Privacy Policy — Your data is completely safe with us

Jayabaj believes your personal data belongs to you. This page gives you a clear picture of how we collect, store, and protect your information.

Last Updated: January 2026
Language: Bengali
Reading time: approximately 7 minutes

Your privacy is our priority. Jayabaj never sells your data to third parties or uses it for advertising purposes.

Core Security Principles
How Jayabaj Protects Your Data

Six core pillars of our Privacy Policy — ensuring your data is always in safe hands.

SSL Encryption

Every piece of information you send to Jayabaj is protected with 256-bit SSL encryption — the same technology used by banks and government agencies — so your data is completely safe.

Secure Data Storage

Your data is stored on internationally certified secure servers. Multiple layers of firewalls and access controls are in place to prevent unauthorised access.

We Never Sell Your Data

Jayabaj never sells your personal data to third parties. Data is used solely to improve our services and meet legal obligations.

You're in Control of Your Data

You can view, correct, or request deletion of your data at any time. Jayabaj respects and upholds these rights.

Transparent Cookie Policy

Jayabaj only uses essential and functional cookies. Information collected through cookies is used to improve your experience — not for advertising.

Compliance with International Standards

Jayabaj's privacy policy is built in accordance with international data protection standards. We conduct regular audits to ensure ongoing compliance.

1. Introduction

Jayabaj (jayabaj.bet) is an international-standard online betting and gaming platform. We believe privacy is a fundamental right for every user. That's why Jayabaj's Privacy Policy has been built with complete transparency — so you always know exactly what happens with your data.

This Privacy Policy ("Policy") applies when you use Jayabaj's services through our website, mobile app, or any other digital channel. By using our platform, you are considered to have accepted the terms of this Policy.

This policy explains what information we collect, why we collect it, how it is used, who it may be shared with, and what rights you have over your data. For any questions, reach us at: support@jayabaj.bet.

This Privacy Policy was originally written in Bengali for the convenience of users in Bangladesh. The English version shall prevail for any legal interpretation.

2. Information We Collect

Jayabaj only collects information that is necessary to provide our services. Collecting excessive or unnecessary data goes against our policy. We gather information from two main sources:

Information You Provide Directly:

  • Full name, date of birth & gender
  • Mobile number and email address
  • Current Address & Country
  • National ID or passport details (for KYC verification)
  • Payment method details (bKash, Nagad, Rocket, etc.)
  • Messages and complaints sent to the support team

Automatically Collected Information:

  • IP Address & Device Information
  • Browser type and version
  • Operating System
  • Time spent on the platform and pages visited
  • Login time and location data
  • Betting History & Transaction Records

3. How We Use Your Information

Jayabaj uses collected data for specific, legitimate purposes only. The table below clearly outlines what information is used and why.

Data Type Purpose of Use Legal Basis
Name, Email, Mobile Account creation and management Contractual Obligations
Identity document information Age & Identity Verification (KYC) Legal Obligations
Payment Information Deposit & Withdrawal Processing Contractual Obligations
Betting History Fraud Detection & Account Security Legitimate Interest
Device & IP Information Security & Fraud Prevention Legitimate Interest
Browsing behaviour Platform Improvement & Personalized Experience Consent

With your consent, we may also send you emails or SMS messages about new offers, promotions, and updates. You can withdraw this consent at any time.

4. Who We Share Your Information With

Jayabaj never sells your personal data. However, limited information may be shared with trusted third parties to deliver our services. Strict confidentiality agreements are in place for every such arrangement.

  • Payment Processors: Necessary information is shared with payment gateways to process deposits and withdrawals
  • KYC service provider: We work with licensed verification agencies for identity verification
  • Technology partners: Technical data is shared with cloud and hosting providers for platform operations
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority
  • Fraud Prevention Agencies: Cooperation with authorized agencies for the detection of financial crime
Jayabaj never shares your information with advertisers, marketing agencies, or any unknown third parties.

5. Cookie Policy

Cookies are small text files stored in your browser or device. Jayabaj uses cookies to enhance your platform experience. We primarily use three types of cookies:

  • Essential cookies: To maintain login sessions and ensure platform security — the platform cannot function without these
  • Functional Cookies: To remember your preferences and settings (such as language and theme)
  • Analytics cookies: To understand which parts of the platform are used most — fully anonymised data

You can disable cookies in your browser settings at any time, though doing so may limit some features of the platform.

6. Data Security

Jayabaj follows the highest industry standards to keep your data secure. Our security framework includes:

  • 256-bit TLS/SSL encryption — applied to all data transfers
  • AES-256 encryption — applied to stored sensitive data
  • Multi-factor authentication — to protect your account
  • Regular Security Audits & Penetration Testing
  • 24/7 Security Monitoring System
  • Staff privacy training and access controls

In the event of a security breach, Jayabaj will notify affected users within the legally required timeframe and take all necessary action.

7. How Long We Retain Your Data

Jayabaj does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of active account use and up to 5 years after closure
  • Transaction Records: Up to 7 years, as required by financial regulations
  • KYC Documents: Up to 5 years after verification
  • Support Messages: Up to 2 years after resolution
  • Cookie data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year

Once the retention period expires, data is securely deleted or anonymized.

8. Your Data Rights

As a Jayabaj user, you have several important rights over your personal data. We respect these rights and make them straightforward to exercise.

1
Right to Access

You can request to know what information we hold about you at any time.

2
Right to Rectification

If any of your information is inaccurate, you can request a correction.

3
Right to Erasure

You may request the deletion of your data under certain circumstances.

4
Right to Restrict Processing

You can request that the use of your data be restricted to specific purposes.

5
Right to Portability

You can request your data in a structured format and transfer it elsewhere.

6
Right to Object

You can object to marketing or specific types of data processing at any time.

To exercise this right, email us: support@jayabaj.bet — We will respond within 30 days.

9. Protection of Minors' Data

Jayabaj does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors. If a minor has inadvertently submitted data and we are able to identify it, that information will be deleted immediately and the account will be closed.

If a parent or guardian becomes aware that their child has registered on Jayabaj, please contact us at support@jayabaj.bet. We will act promptly.

10. International Data Transfers

Jayabaj operates servers and services across multiple countries, which means your data may sometimes be transferred internationally. In every such case, we ensure that:

  • Adequate data protection measures are in place in the destination country
  • Third parties comply with Jayabaj's privacy standards
  • Transferred data is sent in encrypted form
  • Necessary legal agreements and safeguards are in place

11. Changes to the Privacy Policy

Jayabaj may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through a platform notification. The effective date of any update will always be shown at the top of this page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

12. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:

  • Email: support@jayabaj.bet
  • Help Center: Visit the Help Center
  • Response time: Within 24 hours on business days
Our privacy team is available seven days a week to answer your questions. We're always here when you need us.
FAQs
Your Privacy Questions, Answered

The most frequently asked questions about Jayabaj's privacy policy.

No, Jayabaj never sells your personal information to third parties. We only share limited data with partners who are essential to delivering our services, and all such partners are bound by strict confidentiality agreements.

Yes, you can request the deletion of your data. However, financial transaction records must be retained for a defined period due to legal obligations. To submit a request, email us at support@jayabaj.bet.

Completely secure. Jayabaj uses 256-bit SSL encryption. Your bKash, Nagad, or Rocket number is stored encrypted on our servers and cannot be viewed directly by any staff member.

Jayabaj collects approximate location data from IP addresses, but solely for security and fraud prevention purposes. We do not track precise GPS location.

After account closure, certain data may be retained for a defined period to meet legal obligations. All other personal data is securely deleted. Contact us for more details.

Click the "Unsubscribe" link at the bottom of any promotional email, or update your notification preferences in your account settings. You can also email support@jayabaj.bet to opt out.
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